"First class!"

About: The Newcastle Fertility Centre

What I liked

I would highly recommend this service. I was referred at the age of 39 after experiencing 2 years of infertility. .

Following some routine tests, I was finally offered IVF and I was almost 40, I never expected this but glad I accepted this opportunity. We coped and responded really well to the treatment (produced 11 high quality embryos and it's looking like we are now pregnant). I want to stress that even if my treatment had not been so successful I would still be writing positive feedback:The unit where you receive the treatment is clean, calm, modern- purpose built, it is organised- staff are patient (un -rushed), very professional, empathetic and caring. I have also benefited from an out of hours help line, and some extra scans to check all o.k/ for reassurance. To be honest this unit has more of a feel of what i would imagine a private hospital would be like. The attention and care for myself and husband have been first class. As a health professional myself who has worked into many hospitals country wide I know it is not easy achieving such high standards consistently, well done and thankyou to this amazing team and service. I feel so fortunate to have been able to access it.

What could be improved

Nothing

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Responses

Response from The Newcastle Fertility Centre

Thank you for posting your very kind comments in respect of the service you and your husband have received at the Newcastle Fertility Centre. As an organisation we aspire to the highest standards at all times and are delighted to get such feedback. Your comments have been passed onto the Department involved, who will be encouraged by your kind remarks.

We wish you well following your treatment.

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