"Fantastic experience due entirely to great staff ...."

About: Darlington Memorial Hospital

What I liked

A few days ago my daughter attended Ward 21 for an overnight stay for elective surgery for tonsil/adenoid removal and grommets. We were both welcomed onto the ward and the staff took every opportunity to make the whole experience as relaxed as possible for my daughter. The care by the ward staff and theatre staff was fantastic. A much less traumatic experience than expected. Thank you.

Anything else?

While we were in hospital a very young boy was on the ward and had been for some time. The care and attention given to this little boy was outstanding. His mother wasn't present on the day we were in hospital and all the staff took time out of their busy days to spend time with him. It showed how dedicated the staff in Ward 21 are. Well done.

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback from your visit to Darlington Memorial Hospital in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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