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Long wait at Sentinel Healthcare

Posted By Dash402

"Long wait at Sentinel Healthcare"

About: Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service

(as the patient),

The referral system is OK. I have an ongoing problem since April, I am self-employed and have had to give up all my week. My husband is also self-employed - things have been very difficult it should not take 6 months to get something looked at properly. In my view some of us have some pride and do not sap off the government. The National health really should be trying to look after the people that actually want to work and support themselves.

Thanks for asking but I don't suppose you'll take a blind bit of notice - won't do your quotas any good!

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare 12 years ago
Neil Parsons
Business Manager , Clinical Assessment and Treatment Services,
Sentinel Healthcare

My role is to oversee the Sentinel services and ensure we provide the very best services to our patients

Submitted on 30/08/2011 at 09:57
Published on Care Opinion on 31/08/2011 at 09:58

Dear Dash402

I was very concerned to read your feedback and we would not expect you to experience the delays that you described. I would very much want to make contact with you so we could investigate what has happened with your episode of treatment? My contact details are 01752 434908 or my secretary Natalie is on 01752 435185 or my e-mail is neilparsons@nhs.net.

I hope you are able to make contact to discuss your experience further.

Best wishes

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