"poor communication of how to reach the Radiology Dept."

About: Hull Royal Infirmary / Rheumatology

(as the patient),

Why my appointment letter directed me to the Main Reception area to reach the

Radiology Dept.

This entailed a very long horse shoe type route which was very arduous and painful.My treatment was for facet joint injections so you can imagine I was mobility impaired.

My exit via the Disabled and Ambulance door was so much nearer and convenient.

Two other patients also disabled had been given the same directions and experienced the same distress as I did.

Why give the long way round when there are more convenient entries.

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