"Very comfortable and efficient"

About: King's Mill Hospital

What I liked

As a heart condition was suspected I was treated very quickly by a whole team of doctors and nurses. Everything was very thoroughly investigated and worse-case scenario provided for until my condition was properly diagnosed. In the end, the chest pains were a digestive issue but this was accurately pinpointed where another hospital had missed it.

What could be improved

At the time of my visit, the cardiology ward where I was positioned was a mixed-sex ward. This may now have changed. I was not too concerned as privacy was respected but others may not find this so.

Outpatient appointments were rarely with the same doctor and often not with the doctor mentioned in my appointment letter but that said, all seemed to have read the notes well and were able to act accordingly.

Story from NHS Choices

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Response from King's Mill Hospital

Thank you for your comments.

Our wards now consist of either single rooms with en-suite bathrooms or four bedded bays.

All patients are cared for in single-sex bays wherever possible and in our recent patient opinion surveys all the patients surveyed on the cardiology wards were cared for in this way.

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