"the doctor did not wash his hands"

About: Western Eye Hospital

What I liked

I could walk in on saturday.

What could be improved

I found what I saw very alarming. The doctor who saw me did not wash hands before and after examining my eyes which were runny ,wet ,red, and he said that I must wash my hands as it is contagious.

I said to him he should wash his hands too because after examining my eyes he went to computing without washing his hands. However he did not wash.

He was contaminating all over with his unwashed hands and ,I suppose, he was handling next patients.

Also I had to wait over 4 hours to be seen.

Also I waited for the medicine -was Saturday- but I did not get one until I finally asked -another long wait .

Story from NHS Choices

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Response from Western Eye Hospital

Thank you for taking the time to post your comments. The Trust is concerned to read your comments and we would like to assuire you that doctors have been made aware and reminded of the importance of hand hygiene.

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