"Thank You."

About: Leicester Royal Infirmary

What I liked

I was on ITU at the Royal for many weeks. I liked the helpfulness and the friendliness of the staff. The nurses looking after me were all friendly, they all explained what they were doing and made sure I was involved in my care. The physiotherapists were fantastic. Even though my physiotherapist was only recently qualified she was friendly and made sure I got out of bed when I was ready. The staff all worked together to ensure I got back on my feet quickly and safely. I appreciated how the physiotherapists did their treatments when my wife was present to show her how much I was improving each day.

Story from NHS Choices

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Responses

Response from Leicester Royal Infirmary

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Kind regards Communications Team Leicester's Hospitals

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