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Excellennt standards throughout, cleaning, surgery...

Story from nhs.uk

"Excellennt standards throughout, cleaning, surgery..."

About: Northern General Hospital

What I liked

The staff were very well informed and shift hand overs ensured all the staff were aware of my current pain management and condition. I was very impressed with the standard of the hospital and all the staff. I was in hopital away from my home and this hosp[ital far outshines my local hospital , Dewsbury, which I consider to be very poor standard and was found to be the cause of having this illnes due to a previous surgical error made by Dewsbury hospital 3 years ago.

I would not hesitate to recommend this hospital and the standards of cleansiness, in paticular, were very very good. The food was also spot on, and all staff were encouraging and flexible in my eating patterns.

What could be improved

Overall nothing - very good.

Anything else?

I was very pleased with the result and care I received - thank you all

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Responses

Response from Northern General Hospital 12 years ago
Northern General Hospital

Submitted on 09/09/2011 at 11:17
Published on nhs.uk on 10/09/2011 at 04:01

Thank you very much for taking the time to share your recent experience at the Northern General Hospital.

We are delighted that you were pleased with the overall result of your care and that you felt that our staff were well informed and well organised. It also excellent to hear that you found the standards of cleanliness and food to be so high.

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