"Very low waiting times, informative staff, good..."

About: Salford Royal

What I liked

I attended the hospital to seek emergency treatment for a blood clot forcing me to take time off work due to pain. I was putting off going to the hospital because on earlier occasions (some years ago) I had waited 4 and 5 hours. I did go and see them and to my surpise i was seen very quickly.

Things I Liked:

- Friendly Staff

- Waiting Times were short

- Kept informed of my decision

- Offered pain management treatment

What could be improved

- Blood pressure monitor was not malfunctioning; made it hard to get an accurate reading.

Anything else?

To be honest attending the hospital and the quick and effective treatment I did feel a little of a time waster With hearing so much of the NHS suffering due to funding cuts lately I was acutely aware of the bad stories I hear about people with very serious conditions reciving poor treatment. Although I don't know if that relates to this hospital or in general.

Overall I was pleasantly suprised and have since chosen to recive treatment for my condition at this hospital in relation to my GP referral.

Story from NHS Choices

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Response from Salford Royal

Thank you for your comments, these have been highlighted to the department concerned

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