"very good apart from one bad exsperience on the..."

About: Horton General Hospital

What I liked

I was on the A and E department for 12 hours while a bed was found for me i was treated vey well i was the moved to the MAU where the nurses were very good to me i did have a surrpot staff member that took a dislike to me when i asked for another pillow she did bring me a pillow but threw it on to my bed i was then in tears untill a nurse asked me what was wrong and i told her that if i had to rely on that peson i would of discarged myself she made me feel much better and said she was sorry that i had been treated badly i was then moved to Gward it was very nice and clean all of the staff was fantastic to me where i went on to get better

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Responses

Response from Horton General Hospital

Thank you for taking the time to post your comments about your visit to the Horton General Hospital.

If you would like to speak to us in person about your experience, do please contact our Patient Advice and Liaison Service, Monday to Friday 9.00am - 4.00pm on 01295 229259.

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