"My GP- Extremly bad service!"
About: Kirklees PCT Kirklees PCT Huddersfield HD2 1GZ
Posted by rkh (as ),
I was telling my doctor about this problem I have had since I got back from my travels and was showing him the palm of my hand and my foot. He was on his computer, he glanced over and said he couldn't see anything and continued typing. I said the spots are tiny and they are under my skin and if he could actually take a closer look.
He got irritated and said there was nothing there and continued typing. I asked if he would get away from his computer and take a closer look. I said your service is very poor. He told me I don't want to look at your face get out, I was in shock and I said I would complain.
I was told that I am no longer your GP I am taking you off my list. I refused to leave and he said he would call the police.
He then rang his colleague and told him to remove me. I refused to leave, and asked his colleague to at least listen to my side of the story. I tried to explain it whilst the doctor and now another patient who they let into the room was shouting at me.
Their solution was: we are going to call the police. After waiting for several minutes I left and asked for a complaint form and number to ring. I rang the number and they told me to put it in writing and email them. I did that and the email address they gave me keeps failing.
Since then I have received a letter from my GP advising me that I have been removed. No complaints process followed, it seems to me they can just do what they want and its made really difficult to complain about it.