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I spoke with a lovely, polite and helpful person - DART is a...

Posted By Thrown225

"I spoke with a lovely, polite and helpful person - DART is an excellent service"

About: Devon Access and Referral Team (DART)

(as the patient),

I was referred by my doctor for a minor operation on my back. I used the DART service to book my appointment and spoke with a lovely, polite and helpful person, who gave me lots of choice in time and location for the appointment. I was seen at the clinic near Bristol airport 4 weeks after my initial appointment for the operation, which went really well.

I think DART is an excellent service. I was very pleased.

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Responses

Response from Susan Pearce, Project Support Manager, DART (Devon Access & Referral Team), NHS Devon 12 years ago
Susan Pearce
Project Support Manager, DART (Devon Access & Referral Team),
NHS Devon

Information support, communications and patient involvement for DART

Submitted on 12/08/2011 at 17:00
Published on Care Opinion on 15/08/2011 at 11:55

Dear ‘Thrown225’,

Thank you very much for your kind comments and for taking the time to feed them back to us. It’s always nice to hear that we’ve done a good job and I’ll make sure that your comments are passed on to the booking team that you spoke to.

Kind regards,

Susan

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