"I spoke with a lovely, polite and helpful person - DART is an excellent service"

About: Devon Access and Referral Team (DART)

(as the patient),

I was referred by my doctor for a minor operation on my back. I used the DART service to book my appointment and spoke with a lovely, polite and helpful person, who gave me lots of choice in time and location for the appointment. I was seen at the clinic near Bristol airport 4 weeks after my initial appointment for the operation, which went really well.

I think DART is an excellent service. I was very pleased.

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Responses

Response from Susan Pearce, Project Support Manager, DART (Devon Access & Referral Team), NHS Devon

Dear ‘Thrown225’,

Thank you very much for your kind comments and for taking the time to feed them back to us. It’s always nice to hear that we’ve done a good job and I’ll make sure that your comments are passed on to the booking team that you spoke to.

Kind regards,

Susan

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