My mother has severe disabilities, including dementia. We were collected by the transport ambulance, from Winterbourne. My mum had an appointment at Bristol Eye Hospital, and I was going with her as a carer, to help her.
The driver seemed nice to us, but when we collected the next passenger, I was shcoked! The next passenger asked if she could bring a carer with her, but the driver told her she wasn't allowed, saying that you aren't allowed a carer unless you're "blind, deaf or daft".
Everyone seemed to find this funny - even the new passenger laughed.
I was so upset by this. It seemed so insensitive - even cruel! As a carer for my mother, who has dementia and is very unwell, this was devastating. I supposed she thinks my mother is one of these 'daft' people. What a terrible way to speak.
"My mother has dementia, she's not 'daft'"
About: Great Western Ambulance Service NHS Trust / Patient transport service Great Western Ambulance Service NHS Trust Patient transport service Chippenham SN15 1GG
Posted by Jester388 (as ),
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