"Terrible, most horrible hospital ever."

About: Basildon University Hospital

What could be improved

This is an A&E but the waiting time is about 4 hours to be actually seen by a doctor. If at all you can wait that long. I have been to this place twice and the service has been the same. On my last visit I had to leave and go bare my agony at home. I am a pregnant lady with a pacemaker but this was no exception. I have never seen such a service. It is absolutely terrible that such a hospital even runs an A&e! Never again. I am moving areas so that my child can be born elsewhere where patient care is of uttermost importance!.

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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