"Miscarriage lead to my overdose"

About: Heartlands Hospital / General surgery West Midlands Ambulance Service NHS Foundation Trust

(as the patient),

I had been trying for a child for 2 years and was overjoyed when I fell pregnant earlier this year. In April I had to call for an Ambulance as had bad stomach pains and realised I was having a miscarriage. The Ambulance came very quickly but I felt the staff were not sympathetic to what I was going through and kept asking questions as they took met to Heartlands Hospital.

When the hospital said I was ready to go, they only advised me that I would experience some further bleeding and told me what to do when this happened and that was it.

I was very very down and as my husband works away I did not want to bring him down aswell as we were both very upset about loosing our child. I did not feel I could talk to the rest of my family either as everyone was upset. My husband came back home recently and we started talking about everything that had happened, this made me start to feel worse as I don't think I had properly grieved for the loss and talking about it now bought all my emotions back.

I felt like I could not cope any more and my mom found me in my room and called an ambulance. I had took 88 paracetamol and wanted to end it.

Again an ambulance came and took me to heartlands Hospital. The ambulance staff were very forceful and kept asking me questions. I was very upset and just wanted to cry but all I remember is they kept on asking me stuff like why I had done this. I did not feel I needed to tell them why I wanted to end my life and don't think they should have constantly kept asking me this.

At Heartlands hospital the doctors and nurses were very sensitive and more understanding. The only thing was that the doctors each told me different things about when I would be able to go home. One doctor told me that I could go after my liver test but another said I couldn't and that I would need another bag of anti-dope.

Before I was able to come home I did have a visit from a kind lady who gave me leaflets on therapy and information about support and help. I thought this was just what I needed and only wished that I was given this when I left after having my miscarriage. I might not have felt so low an lonely and been able to get help before I took the tablets.

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

Thank you for taking the time to provide feedback on your experience with the ambulance service. I am sorry to hear of your recent experiences and would welcome the opportunity to speak to you so your concerns can be investigated. I would be grateful if you would consider contacting the Patient Experience Team on telephone number 01384 246366 or by emailing your contact detaisl to pals@wmas.nhs.uk

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