"Felt as though I was the only one being..."

About: Manor Hospital

What I liked

The treatment I have received from all staff on wards 11 and 20 during my stay for two operations was magnificent. In particular i would like to say a big thank you to the doctor who saw me at their clinic the morning after I had attended A & E. I was operated on the same day.

She explained clearly what treatment I needed and put at ease my concerns. This was followed through by ward visits after my operation, time to answer my questions and a 'big smile' throughout. I felt cared about.

Thankyou so much!

Sukhpal Singh

What could be improved

Nothing really

Anything else?

Please pass on my thanks to the doctor and all staff on wards 11 and 20.

It is so easy to complain but much harder to say thank you.

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Responses

Response from Manor Hospital

It will be a pleasure for me to pass on your feedback to ward 11 and 20. All feedback is very valuable to us and positive comments let us know when we’re doing things right. It’s great to hear that you were happy with the care you received during you stay with us and thank you for taking the time to post your comment.

Best Regards

Kathryn Halford

Patient Experience Lead

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