"Best hospital I've been to."

About: Leicester Royal Infirmary

What I liked

The doctors and nurses were very friendly and helpful and were always there when I needed them. Everyone took their time to make sure they got everything right the first time so there were no problems later on.

The previous hospital I went to before coming to leicester royal rushed everything and I ended up getting worse and worse with every visit, but at Leicester Royal Infirmary they made sure that I got better, they took the time to find everything that was wrong and fix it to the best of their abilities. My recovery was long and is still ongoing but the doctors were some of the best I've dealt with.

What could be improved

There doesn't seem to be anything that needs to be improved, sometimes the nurses took a bit of time to get to me, but that's understandable since they were dealing with a lot of patients at the time.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leicester Royal Infirmary

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Kind regards Communications Team Leicester's Hospitals

  • {{helpful}} of {{total()}} people think this response is helpful