"Terrible nosebleed"

About: Manchester Royal Infirmary Tameside General Hospital

(as the patient),

Monday evening before I went out, I had a terrible nosebleed. I was taken to Tameside hospital. After a very long wait still bleeding, a doctor came along and stuck two look-alike tampax up my nose. After the initial shock I was feeling terrible, that's the reason we go to hospital in the first place, but any one I asked for some sort of service, like tablets, food, gravy, tissues, where is the toilet, they all disappeared. But services got better towards the end.

I was sent home Wednesday evening. By Satuday afternoon I was back in hospital and told they were sending me to Manchester Royal. The above hospital also did the disappearing act when asked for services. To cut a long story short they sent me back to Tameside Hospital.

By the way I still got my cottage pie in my bag waiting for my gravy.

I spent the last three days in the elective unit Tameside, wonderful people all round.

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Responses

Response from Philip Dylak, Director of Nursing, Tameside Hospital Foundation Trust

Thank you for posting these comments. I am sorry you were unhappy about aspects of your care at Tameside Hospital. I am very pleased that when you returned you felt the staff in the elective unit to be wonderful. I will ensure all of your comments are brought to their attention.

I hope you are fully recovered now.

Kind regards

Philip Dylak

DIRECTOR OF NURSING

Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact Philip Dylak, Director of Nursing at philip.dylak@tgh.nhs.uk

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