"My appointment was cancelled but nobody told me"

About: Devon Access and Referral Team (DART) Tiverton and District Hospital

(as the patient),

I called DART to arrange an appointment at Tiverton Hospital.

However when I turned up for my appointment at the time and date I was told I was not on the list. When the receptionist looked in to it she said the appointment had cancelled.

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Response from Susan Pearce, Project Support Manager, DART (Devon Access & Referral Team), NHS Devon

Dear ‘Magic881’,

Thank you for getting in touch to let us know about your experience. I’m sorry that your appointment was cancelled without you being informed.

Without looking into the details I cannot offer an explanation as to why this happened. If you would like to contact me on 01626 883888, I will be happy to look into the circumstances and try to give you a fuller account of what happened.

Best wishes,


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