"Your life in the hands of these very..."

About: Queen Elizabeth Hospital (Gateshead)

What I liked

My father was recently admitted for an operation on his carotid artery which had 'furred' up and had caused him to have a couple of minor tias. From start to finish I have to say his treatment and care has been exemplary. All in all from diagnosis to his operation the time span was just five weeks. At each step of the way it was explained just exactly what was to happen during the operation and any queries that we had were addressed immediately. The quality of nursing care was excellent and a special thank you to member of staff in critical care who saw to my fathers needs and that he was as comfortable as possible just after his op. I think here in the North East we are very lucky to have such skilled people from the surgeons to the nursing staff, even the technician who did a scan of my fathers heart was brilliant helped he said by the state of the art equipment. I would thoroughly recommend the QE for this type of operation based on my 85 year old fathers recovery. Thanks to everyone involved

What could be improved

Nothing at present

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Responses

Response from Queen Elizabeth Hospital

Thank you for providing feedback on the Queen Elizabeth Hospital and our services.

I am delighted that you had such a positive experience when you visited with your father and that you have given the hospital and staff such high ratings.

We aim to provide the best experience for all of our patients and all types of feedback are essential for us to monitor how our patients feel.

It is also important for staff to be aware of the positive comments made about them so I will ensure your comments are relayed to the vascular surgery and critical care teams.

Once again thank you for your feedback and for recommending the hospital.

Ian Renwick.

Chief Executive of Gateshead Health NHS Foundation Trust.

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