"Labels - Millbrook Mental Health Unit"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a service user),

I wasn’t treated very well at Millbrook Mental Health Unit. I was given lots of different labels. I didn’t have any activities to keep me busy when an inpatient.

Consultations with doctors could have been better but I did see a couple of locum doctors who were good. They said ‘see you in 12 months, 12 months is a long time, a lot could happen.

Care and consideration is needed and it’s important to have my diagnosis explained so that I understand. This has been going on for a while and I would like to have seen the doctor a bit more often. I ended up going back to the GP who told me I should see a psychiatrist!

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Responses

Response from Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

Thank you for taking the time to tell us about your treatment at Millbrook. We are sorry that you felt disatisfied with the explanations about your diagnosis.

We appreciate all feedback as it helps the Trust to provide a better service in the future.

I have passed your posting onto the unit and asked them to comment.