"Access to DART"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by lifeisnotarehersal (as ),
Received a letter requesting I contact DART to arrange an appointment with the Pain Clinic.
Was so shocked at the wait for available appointments (10 weeks for my local hospital, 9 for one 30 odd miles away), that I said the arrangements were crazy and I'd ring my GP.
Decided to ring back (14:35 ish) to ask a few supplemantary questions (previous TIAs mean I don't think as quickly as I used to) only to get the message that DART was now closed for training. The answerphone message didn't give a time when it would be taking calls. Would it be that difficult to say when they were open again for business?
A recent previous story here tells of a similar 'we are closed for training' answerphone message and there was an explanation that training away days only happen once a year. Well they may not be on an away training day today but they are still unnaccessible and I don't have a clue when they will be available.
I wonder whether DART have forgotten what they are there for, patients or staff?