"Unhappy and anxious tho some staff..."

About: Broadgreen Hospital

What I liked

Not much could not wait to leave.

What could be improved

Facilities one bathroom with one toilet one sink to wash a shower which could not be used as it flooded the corridor!Some of the staffs attitude "how are you today?" "great when I get out of here" more than one person! One ancient tv to far away to watch would have helped a lot to have had pull out tv to distract from pain and worries.

Anything else?

Physio staff would benefit from some training in patient empathy might be "the cruel to be kind" brigade but felt spoken down to and bullied.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››