"Excellent as usual"

About: Shotley Bridge Hospital Site

What I liked

The person who does my retinal screening photography is both caring and professional. They recognise me from my annual visits and I feel like a vaued patient, not just a name on a jobs list.

I also like the fact that I can walk to and from the hospital as it's only a mile from my home in Consett, and I have a chance of knowing either some staff or other patients as this is truly a community hospital.

Anything else?

I'm concerned that signage around the community (and the information on this site) still only talks about a limited "minor injuries unit" though there are now 24 hour Urgent Care facilities.

Story from NHS Choices

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Responses

Response from Shotley Bridge Hospital Site

Thank you for providing feedback from your visit to Shotley Bridge Hospital in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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