"Extremely bad If there had been an..."

About: Scunthorpe General Hospital

What could be improved

I had taken my 2 year old daughter to A and E after a head injury which had knocked her out momentarily. It took an hour an a half for her to be seen by a dr in this time she was not offered any form of pain relief (Calpol or icepack). We were just put into a room and ignored until I went to the nurses station and complained about the wait. Where I was told that she was not a priority

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Response from Scunthorpe General Hospital

We are sorry that you were unhappy with the service you received from our A and E department. we would ask you to contact our Patient Advice and Liaison Service so that we can investigate the circumstances to ensure that if possible and appropriate we can improve our service to patients.

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