"Dad has recovered and is home thanks to..."
About: Wythenshawe Hospital Wythenshawe Hospital Manchester M23 9LT
What I liked
My father was dealt with in a professional and caring manner. He is almost 90 and was having a difficult time. Nurses, doctors were excellent and administration was satisfactory.
What could be improved
Urine bottles were left on tables for up to two hours and then food was served on the same table. Some paties put it on the floor and it was there for the whole of visiting despite nurses and assistants walking past it.
Administration could be more efficient and oxygen would not then be sent to an empty house and returned, only to be re-ordered later the same day. Air products should be notified if the patient is in hospital and relatives telephone numbers given to organise delivery.
Services at Wythenshawe are excellent but there are always lessons to be learned and in this day of hospital acquired infections, stale urine does not help.