"a bad year was made the best it could..."

About: Kettering General Hospital

What I liked

my daughter has visited the dolphin ward on many occasions, when she was younger she was diagnosed with cancer and also her main treatment was in leicester she spend alot of time in the dolphin ward. the care she received there was wonderful. the play specialists are exceptionally good at dealing with the children and in reassuring them when they are about to receive unpleasant treatment . my daughter was not allowed out of her room as her immune system was compromised and the play specialists always remembered to bring in things to make and games to play. The nurses were also lovely. She has also had squint surgery more recently and we also have no complaints at all regarding this. I would recommend the Dolphin ward to anyone.

What could be improved

Some of the doctors bedside manners could be improved but the nurses are all too willing to explain in normal terms what is going on.

Story from NHS Choices

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Response from Kettering General Hospital

As a team we do all that we can to alleviate your anxiety and to make the experience as pleasant as we can for the children. We are very grateful that we were able to make what was I’m sure a very distressing time for you and your family more bearable and we wish you the very best health in the future.

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