"grumpy doctors and cramped waiting rooms..."

About: Bristol Eye Hospital

What I liked

Cleanish hospital with some good equipment and very few excellent staff.

What could be improved

The staff members (especially doctors) should have been a lot more friendly and not in so much of a grouch all of the bloody time! It was stupid how horrible they were to me. Also the waiting rooms were cramped! How horrible!

Anything else?

Not a very good hospital.

Story from NHS Choices

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Responses

Response from Bristol Eye Hospital

Thank you for taking the time to comment on the service you received. We are concerned to hear about the way you were treated. We encourage patients to speak to our Patient Support & Complaints Team (pals@uhbristol.nhs.uk or call 0117 342 3604) if problems like this arise so that we can resolve them as quickly as possible.

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