"Confusing reminders not needed"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by 0407bj (as ),
I am speaking on behalf of an elderly patient whom was expecting to be offered an appointment at either Royal Devon & Exeter or Musgrove Park Hospitals. Eventually she actually was given an appointment and seen at Sidmouth Hospital.
For some reason the system doesn't seem recognise that she has been allocated an appointment and she has now received two reminders which is causing her anxiety and confusion.