About: Royal Surrey County Hospital Royal Surrey County Hospital Guildford GU2 7XX
What I liked
Staff were friendly
What could be improved
I went in with back pain.AFter waiting 4hours I was x rayed.The nurse asked me to take my bra off for the x ray,which involved me sitting up and contorting my body,and therefore my spine.The result showed I had fractured my spine in two places. I thought this was appalingly incompetent and reckless.
I waited in the corridor on a stretcher for my x ray.THe nurses were talking amongst themselves about how dirty the hospital was and that it was an "infectious area".
I arrived at 2pm.they thought I may have ruputured my spleen or have internal bleeding.they requested a surgeon at 7pm and I did not see a doctor until 1am.10 hours after they first thought I had internal bleeding.
I was kept in overnight.the orthapedic registrar told me I would be better in 6 weeks,I could drive immediately and horse ride in 2 week. After visiting the fracture clinic I was told 3 months until my fractures heal, I can not drive and certainly not horse ride for several months. How could a orthapedic doctor be so wrong?
There is a lack of communication betwee nurses,doctor and patient. Although staff are friendly they are overstretcged and neglect patients. With hindsight my medical treatment was far from satisfactory