"Consistency of care"

About: Rotherham PCT

(as a relative),

The wast duplication/inefficiency I want to tell you about is:

Consistency of care. My GPs reception asking what my conditions/symptoms are.

I know about this because my son has to repeat his condition every time he has his hospital appointment

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Responses

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group

This comment was posted from our Stakeholder event in June. We are asking for help in identifying waste and inefficiencies within health services, as we want to make provide the best value we can for public money.

A full report of the event has been sent to attendees and NHS Rotherham Board. Details of specific actions and issues have also been passed to commissioning staff for action.

Specific Issues Raised Above

It can seem very frustrating to repeat information. However, it is also important that health staff can check that information is accurate and up to date.

Many thanks for your comments

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