"Annoying!"

About: University College Hospital

What I liked

This hospital is ridiculous. You get up through to their switchboard only to be left hanging on for ages when trying to get through to a ward and then they just hang up on you!

What could be improved

It would be extremely helpful if the ward answered their telephones!

Anything else?

So frustrating!

Story from NHS Choices

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Responses

Response from University College Hospital

We are sorry that you have had communication problems. If you would like to call our Patient Advice and Liaison Service on 020 7380 9975 they would be happy to look into this and pass your comments to the appropriate ward.

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