"excellent treatment only let down when..."

About: Royal Blackburn Hospital

What I liked

the swift response from staff and explanations along the way, really helpful and friendly

What could be improved

the corridor link from pre fab to main hospital rather bumpy

Anything else?

After the hand over the new staff seemed confused and tries to access me again even though we were only waiting bloods then discharge And on discharge the nurse who chased me into waiting area to check my arms and legs and made me take plasters off to check underneath, no explanation felt like a criminal.. And even though Friday early after noon lots of drunks swearing maybe somewhere else should be used for these people not nice when wired to heart monitors and young children insitu to hear such abuse.

Story from NHS Choices

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