"999 ambulance response time"
About: North West Ambulance Service NHS Trust North West Ambulance Service NHS Trust Bolton BL1 5DD Royal Lancaster Infirmary / Accident and emergency Royal Lancaster Infirmary Accident and emergency Lancaster LA1 4RP
Posted by maggieann (as ),
One Friday earlier this month, approximately 9.30pm our daughter rang CHOC regarding breathing problems with her 2 day old son. We were told an ambulance was on it's way - so we waited and waited. Two 999.calls were put in over the next hour and we were still told the ambulance was on it's way. When it finally arrived, on blue lights, at 11.15pm we were horrified to find another patient on board vomiting very badly. Due to our baby grandson's condition worsening we had no option but let him go on that that ambulance. What annoyed us even more was that we could have driven to the 24hour hospital ourselves in less than an hour but an ambulance "was on it's way". As it was, the baby was transferred to Manchester early the following morning for surgery on a twisted bowel.