"I was looked after in an extremely..."

About: Hinchingbrooke Hospital

What I liked

In a two night stay in the Patient Recovery Unit after breast surgery, I must have encountered 20 staff, surgeons, doctors, anaesthetists, nursing staff, those who brought meals, the porters - even the man who came to empty the bins in my room - and absolutely everyone was friendly, professional and cheerful. What could have been a very difficult time was actually made a pleasant stay because of the consideration and care I received from staff, who were able to answer questions, give advice, or simply give care as appropriate.

I also had a very nice room to myself, which I didn't expect.

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Responses

Response from Hinchingbrooke Hospital

We are delighted to hear of your positive experience following your surgery and will share your feedback with staff. Our staff work consistently hard to deliver excellent care for all our patients. We will make sure that your comments are shared with all of the staff who contributed to your experience.

If you would like to discuss any aspect of your experience further, please contact the Patient Advice Liaison Service on telephone 01480 428964 or by email to pals@hinchingbrooke.nhs.uk

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