"Positive in some aspects but not others."
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
What I liked
I have been an outpatient at the QE since October 2010. I was referred after getting symptoms linked to MS. I was looked after brilliantly when I had a lumbar puncture carried out recently and I have already contacted the hospital regarding this. I have had 2 MRI scans and again, the staff were excellent and very attentive.
What could be improved
Waiting times!!! 8 months after my first visit and 3 tests later I have been diagnosed this week with MS. I had to wait almost 5 weeks for a letter confirming my diagnosis and have now been told I have to wait 6 weeks to see the consultant to discuss my results. I had to involve my surgery in my attempt to get my results and again I have pleaded with them to help me be seen quicker as I am now in limbo! I have 3 young children and I need to know what stage MS I have. I know that other patients are given far worse and life changing results but for me, the last 8 months has been a total nightmare not to mention for my famlily as well. Its not very nice to be told you have lesions on your brain but then have to wait 6 weeks to be given more information. Surely a better system could be implemented but maybe I am being naive.