"Wonderful staff and communication put me..."

About: York Hospital

What I liked

I attended the Breast Screen Unit for a re-call on a previous Mammogram. I was quite nervous, but found that all of the staff on the Unit were kind, clear, and conscientious. Everything was clearly explained, and they made sure that I understood all that was said.

The experience could not have been improved upon. Great staff.

What could be improved

The car parking charges ! Ridiculous £5.10 for less than 3 hours.

Story from NHS Choices

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Responses

Response from York Hospital

Thank you very much for your response. Your comments will be passed to all the teams concerned. We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

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