"My mothers story"

About: Tameside General Hospital / Accident and emergency Tameside General Hospital / General medicine

(as a relative),

My mother was a patient at TGH for two days (7th-9th June) suffering from chest pain and pain sustained after a fall. She is 89 years old and has had 3 previous visits to hospital this year due to chest infections and UII's.

The worst bits? Time spent in A&E and then waiting to see a doctor.

The best bits? The care and consideration she received from all the staff and also their friendlieness and sympathy.

Changes? Waiting times if possible though I know everyone does their best.

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Responses

Response from Philip Dylak, Director of Nursing, Tameside Hospital Foundation Trust

I am sorry to hear your mother needed a period in hospital following a fall. The waits can sometimes be ling in A&E, though overall out waiting times compare well with national targets.

I will pass on your comments to the staff in A&E.

I am very pleased the staff at Tameside Hospital were so friendly and sympathetic – that is what I would hope and expect for you and your family.

Philip Dylak

Director of Nursing

Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact Philip Dylak, Director of Nursing at philip.dylak@tgh.nhs.uk

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