"Partners treatment"

About: Stafford Hospital / General medicine

(as a relative),

I feel there was a lack of dignity. The patient could not move their head and was given a dirty bowl and a jaycloth and told to wash their own face. Was left in soiled works cloths for 3 days. A work colleague eventually took them for a shower. Was offered pain relief but never received it.

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Responses

Response from Charlotte Garrity, Communications Officer, Mid Staffordshire NHS Foundation Trust We are preparing to make a change

I am very sorry to hear about you and your partner's experience at our Trust. We strive to provide the best care possible for our patients and apologise that this was not your experience. If you could provide further information, such as which ward it was and when this happened, I will be able to investigate your concerns.

Thank you

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