"Professional staff, pleasant..."

About: St Albans City Hospital

What I liked

All of the staff I had contact with, from the receptionist who booked me in, to the nurses and doctor who looked after me and performed my treatment, were very professional and completely lovely to me. I felt respected and looked after. Everything was explained and I was treated with respect and gentleness.

Very good experience and I would have no problems attending the same clinic again.

What could be improved

Didn't seem to be many places where refreshments were available.

Parking expensive but then most hopitals are on a par with prices.

Story from NHS Choices

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Response from St Albans City Hospital

Thank you for your positive comments. These have been passed to the staff involved.

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