"cancelled appointment"

About: Wirral University Teaching Hospital NHS Foundation Trust

(as the patient),

I turned up at the hospital today to find out that a medical audit was taking place and that my appointment had been cancelled until next week.

I should have received a letter in February to tell me about this, however I did not receive the letter and turned up.

He gave me a copy of the letter and it said on it that if I could not keep the new appointment to ring up. Wouldn't it be better if you had to ring up to say you COULD make the new appointment and then you would know that everyone had received the letters?

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