"Second to none. Outstanding and other..."

About: Royal Free Hospital

What I liked

I cannot rate this hospital highly enough. This hospital deserves 10 out of 10 for it's level of care towards patients. I gave birth to my daughter there and the maternity staff were excellent, the consultants were even better. I also take my daughter there for numerous tests and we great such a high level of care and attention, it feels like your in a private hotel. The thing I like about the staff the most is that they really involve you and work with you and treat you as a human being with a brain. They always have a smile on their faces and always make you feel welcome no matter how busy they are. The waiting time is not bad at all. We have been to A & E numerous times and have been admitted on the childrens ward and it is second to none. I have since been to other hospitals and I have not liked it as much as the staff have been very rude and dismissive but I have never had anything like that from the Royal Free, they really do care. There is a knack to nursing properly and The Royal Free strive to get this from their nurses and Doctors and it shows and pays off. We love you Royal Free ! Thank you for all your care you have given both my daughter and myself over the last 3 years.

What could be improved

Nothing. The Royal Free is second to none. I wish I could name the people who have been outstanding in their level of care as they deserve recognition for their expertise, skill and time taken to get it right. We have been to so many other departments in the hospital and not one has failed us in any way. The food is great too.

Anything else?

We love you Royal Free ! THANK YOU SO VERY MUCH.

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Response from Royal Free Hospital

Thank you so much for your feedback, apologies for the delay in getting back to you. We are very glad that you had a positive experience at the Royal Free and we will pass on your comments to our staff.

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