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An outstanding level of professional...

Story from nhs.uk

"An outstanding level of professional..."

About: Yeovil District Hospital

What I liked

Following prostate surgery on 31st May, I spent three days on Ward 8B, where I received the most excellent care from the kind and highly professional staff.

Grateful thanks to my Urology consultant and his team. For their kindly patience and understanding.

To the outpatients team for outpatient tests - for making what could have been an embarassing and unpleasant series of tests so easy to deal with.

To all the team on Ward 8B for their care, consideration, and friendly, highly professional nursing.

This was my 4th operation at Yeovil Hospital - it gets better all the time!

Well done and grateful thanks to you all - you are a great credit to the NHS.

Commander Nick Messinger RN Retd

What could be improved

Nothing comes to mind - apart from a radio headset so I could listen to Radio Four!

Anything else?

None

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Responses

Response from Yeovil District Hospital 12 years ago
Yeovil District Hospital

Submitted on 30/06/2011 at 13:23
Published on nhs.uk on 01/07/2011 at 04:00

Thank you for your valuable feedback following your experience at Yeovil District Hospital. Your comments will be passed to the relevant departments to ensure the Trust continues to improve patient care.

If you would like to discuss your feedback in more detail, please do not hestitate to contact Ali Male, Patient Advice & Liaison Service (PALS) Officer on 01935 384706. Many thanks.

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