About: Addenbrooke's Hospital

What could be improved

I was very unsatisfied with my visit at the Addenbrokes Hospital. I had stitches put in my hand. I felt very discriminated by the staff who asked me twice if my hand was really injured at work and not in a fight.

Unfortunately, I had to go back there cause under the stiches there was some blood accumulating, but instead they told me it was an infection and told me to take antibiotics for a week. The week is almost finishing and the blood keeps accumulating. The GP nurse does not care and I am sick of waiting in a queue for hours just so they can send me home instead of taking a proper care of me.

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Response from Addenbrooke's Hospital

We were very sorry to learn of your dissatisfaction and ongoing problem. If you could speak with the PALS Department on 01223 216756 we will liaise with our Emergency Department and seek some further advice. Once again I am sorry that your experience was not as you expected and certainly left you feeling dissatisfied.

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