I had an operation on Friday and stayed in hospital overnight. I wasn’t told until Saturday night that I could go home. I live quite far from the hospital and I had no way of getting home. It was suggested that I call Patient Transport which I did. They informed me that it has to be booked 24 hours before. Despite not having any other option than the bus, the hospital still said I had to leave.
Less than 24 hours after surgery I was being bounced around on public transport! It took me 3 hours and 25 minutes to get home.
Since changes to Patient Transport, my experience was appalling. I know money needs to be saved but, especially when Public Transport is poor, there are logistical reasons for providing Patient Transport.
"Less than 24 hours after surgery I was being bounced around on public transport!"
About: Great Western Ambulance Service NHS Trust Great Western Ambulance Service NHS Trust Chippenham SN15 1GG Southmead Hospital / General surgery Southmead Hospital General surgery BS10 5NB
Posted by lawn291 (as ),
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