"Excellent"

About: Westmorland General Hospital

What I liked

The NHS comes in for a lot of criticism, and I have first hand experiences of some aspects of it, but I must say that these have on the whole been out of the area. That said, as usual, my recent experience as a day patient at the Westmorland was faultless. I was treated with friendliness and respect throughout. Well done.

Anything else?

From a safety of the staff point of view, the examination area was very restricted, and the nurse was obliged to step over various pieces of equipment to switch a machine on at the wall.

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Responses

Response from Westmorland General Hospital

We’re sorry you were unhappy with aspects of your care with us. If you would like us to investigate further please contact our Patient Advice and Liaison Service on 01539 795 497. Many thanks for taking the time and trouble to comment on our services, and apologies for the delay in responding, we would like to assure you that we regularly review the comments and pass them on to the department concerned and continue to strive to improve the service we offer our patients.

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