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Treated as an individual

Posted By energy564

"Treated as an individual"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

From date of referral by GP, appointment was arranged promptly and service provided was courteous and pleasant. Consultation was carried out in comfortable environment and I was given a concise diagnosis and time to ask questions. Consultant was willing to provide me with information requested.

All in all – an excellent, efficient service and at no time did I feel uncomfortable and vulnerable but was treated as an individual. Thank you!

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare 12 years ago
Neil Parsons
Business Manager , Clinical Assessment and Treatment Services,
Sentinel Healthcare

My role is to oversee the Sentinel services and ensure we provide the very best services to our patients

Submitted on 08/07/2011 at 13:31
Published on Care Opinion at 15:06

Dear energy564

Thank you for posting your story, it is especially excellent to read that you were treated as an individual and that your consultation gave a concise diagnosis and allowed time to ask questions which as a patient is very important.

Thanks again for taking the time to post your opinion, I will feedback your views to the team

Best wishes

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