"Treated as an individual"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

From date of referral by GP, appointment was arranged promptly and service provided was courteous and pleasant. Consultation was carried out in comfortable environment and I was given a concise diagnosis and time to ask questions. Consultant was willing to provide me with information requested.

All in all – an excellent, efficient service and at no time did I feel uncomfortable and vulnerable but was treated as an individual. Thank you!

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare

Dear energy564

Thank you for posting your story, it is especially excellent to read that you were treated as an individual and that your consultation gave a concise diagnosis and allowed time to ask questions which as a patient is very important.

Thanks again for taking the time to post your opinion, I will feedback your views to the team

Best wishes

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