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Care Opinion

Excellent

Story from nhs.uk

"Excellent"

About: Frenchay Hospital

What I liked

I was admitted as an emergency and had a demi-colonectomy. The treatment that I received was first rate; the staff were polite, cheerful and worked incredibly hard. I cannot fault any aspect of my care. My treatment is now ongoing as an outpatient.

A big thank you to all concerned.

What could be improved

I cannot fault the care that I received, from diagnosis to my operation and then in Ward 207, then 201.

Anything else?

Thank you to all

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Responses

Response from Frenchay Hospital 12 years ago
Frenchay Hospital

Submitted on 25/05/2011 at 16:22
Published on nhs.uk on 26/05/2011 at 04:00

Dear Dorinda - thank you for taking the time to post your kind comments about the gastroenterology services at Frenchay Hospital. I was pleased to hear that you found your care to be faultless and I hope that you have just as positive an experience in outpatients.

I will pass on your opinion to the controlling directorate who will cascade it to the staff concerned.

Kinds Regards - Steve Sykes.

Advice and Complaints Team Manager

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