"Initially good at first, but too long a..."

About: Darlington Memorial Hospital

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I had a sleep apnea test undertaken in March 2011 and am still waiting for the results. I have tried phoning the clinic but keep getting an ansa phone and no-one returns the calls. I have tried the number on the website but it just rings out. At my initial consultation with the consultant, he felt that I didnt have sleep apnea but that the test was precautionary before anathestic/surgery (I do have daytime sleepiness somedays because my husband snores and my cats jump on me in the middle of the night to wake me up!) I saw my surgical consultant yesterday who advised that my surgery was to be suspended indefinitely because they have not had the results from DMH. I would not use this hospital again as I feel that the delay in results coming through is appalling and the lack of communication and customer care post testing is dire.

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Response from Darlington Memorial Hospital

Thank you for providing feedback from your visit to Darlington Memorial Hospital in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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